- Offers clear, concise and practical guidance on how to write succinctly and with impact across different media, as well as deciding what to include in a report
- Is part of the bestselling Creating Success series, which has sold over 1.5 million copies and contains practical advice on essential work skills to help you develop your career
- New to this edition: new and improved practical features to aid learning, including useful templates, top tips and interactive, reflective exercises