- Provides a thorough and up-to-date grounding in the concepts and processes of employment relations as well as coverage of the legal context
- New to this edition: brand new content on workers in the gig economy, the need for greater transparency in the employer-employee relationship and how to support and encourage diversity in the workplace
- Online resources: lecturer guides, lecture slides, sample essay questions and additional case studies for students and lecturers and annotated web links
- Covers managing conflict, workplace grievances, employee discipline and how to use mediation to resolve conflict