- Provides a life-cycle approach to logistics outsourcing, with tried and tested processes for decision-making and implementation
- Includes informative case studies from large companies such as Asda, British Airways and KFC, as well as major 3PLs
- Looks at the benefits of outsourcing, such as enhancing customer satisfaction and reducing liabilities
Presents current statistics for logistics outsourcing and analyses why contracts are both awarded and terminated
- Online Resources: Includes examples of decision tables, RFP/metrics/selection criteria as excel and word downloadable templates, as well as PowerPoints for students